Modified on: Wed, 14 Sep, 2016 at 4:14 PM
When you receive a call from somebody who wants to speak to Dave Sandoval or Amy Venner directly, or who wants to speak with our "Director of ______", it is very likely that what you are receiving is a sales call. Under no circumstances should you provide the caller any contact info other than what is available to the public, those being our phone number (888-747-6733) and email (firstname.lastname@example.org).
Regardless of the reason for the call,
you should always collect the following information prior to sending a
request to escalations to get in contact with anybody else in the
1. What is it regarding?
2. If they say a media opportunity, is it one that we need to pay for, or sponsor part of the costs?
3. If they say referral, referral for what?
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