Blue Diamond Chat Line
We offer VIP service to Blue Diamonds and above using the CHAT feature in the Back Office Knowledge Base.
Blue Diamonds upon reaching the rank, receive an email invitation to create a password for the KB, giving them access to the CHAT feature.
HOW TO ACCESS CHAT
STEP ONE: Create Password
Look for the email from Purium FRESHDESK
Create a password. Then, use your email and password to LOG IN following the instructions below.
STEP TWO: LOG IN
2. Login by clicking the “Login” link at the top right-hand corner of the page.
3. You’ll see a chat box pop up in the bottom right hand corner:
Just click that button and start chatting!
If you’re on a mobile device, the icon will look like this: