Due to Covid-19, FEDEX & USPS are experiencing a surge in demand and it is causing a shipping delay of 5-14 days outside of standard shipping commitments. 

  • Note: Expedited shipping is unavailable at this time.



All orders ship during regular business hours. When choosing your shipping method please be advised of the following:

  • All regularly placed orders are processed and shipped within 2-3 business days. 
  • Will Call pick-up option available to California residents (read more below)
  • All regularly placed orders are processed and shipped within 2-3 business days. 
  • Smart Orders are processed and shipped within 5 business days.
  • USA PO Boxes and/or Military APO/FPO  Addresses must select USPS. Customers will be charged $9.95 at time of order, if the actual costs exceed $9.95 the difference will be charged to the customer’s card.
  • Customs: Purium is not responsible for any customs, conversion, or other fees associated with ordering from Purium. Transactions are always processed using US Dollars. Please check the Purium product label and ingredients with country's regulation standards. Your order could be rejected when passing through customs. Purium is not responsible for orders that are rejected by customs.
  • Changes to your order after processing may cause delays within the shipping process.

Continental USA, Hawaii, Alaska, US Territories 

Flat Rate Residential orders ship via FedEx or USPS based on Purium’s discretion. Delivery time frame is 1-7 business days from ship date and are made Tuesday thru Saturday.

Flat Rate Commercial orders ship via FedEx to commercial business zoned addresses during open hours when someone is available to accept the package. Delivery timeframe is 1-7 business days from ship date and are made Monday thru Friday.  


Flat Rate orders ship via FedEx Consolidated Ground. Purium pays all customs clearance and service fees. Orders are shipped Mondays, Wednesdays and Fridays. Average shipping time is 10–12 days; longer shipping times are experienced by those in remote areas of Canada. Tracking will not show on FedEx website until after 5 days. 

International Shipping  Purium Health Products operates within the United States and Canada. However, customers outside of these countries may still place orders with Purium, though there are several restrictions on those types of orders. 


(only available to California residents)
Opt for the "Will Call" option when you order your products to avoid shipping delays and fees!

If you order before 7 am PT on a weekday, you can pick up the same day!
If you purchase after 7 am PT or during the weekend, you can pick up the following business day.

Be sure to bring your photo ID and Order Number when you pick up your products at Purium so we can verify the correct order belongs to you!

Note: Will Call order must be picked up within 10 days of this email. If not, the order will be cancelled and refunded.


Picking Up Your Products:
Monday - Friday
8:00 AM - 5:30 PM PT

Purium Health Products
2610 Homestead Pl.
Rancho Dominguez, CA  90220

What else should I know?
  • Park in the parking space labeled "Will Call
  • Look for the Will Call sign and arrow
  • Ring the doorbell and kindly give your ID and Order Number to the Purium team member
  • Verify the order is correct and sign the packing slip for confirmation 
NOTE: Customers who placed the order must physically be present to receive the orders. Order can only be given to the person who purchased.